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  • Can I still earn points if I am not logged into my account?
    Yes, you can still earn points on purchases even if you are not logged into your account, so long as you use the email address linked to your account while checking out.
  • When do my Marshmallows Points expire?
    Marshmallow Points will expire 1 year after the date they are earned. Make sure to check your account for your most up-to-date point balance.
  • How do I sign up for M&M Club?
    Signing up is super simple. Create an account above and enter your name, email, and create a password. You will automatically be signed up to recieve emails about insider sales, drops, and be able to earn points. If you already have an email subscription with us, you are automatically enrolled in the M&M Club, so you can sign in, shop and start earning points!
  • How do I earn Marshmallows?
    After you create an account, you will earn 1 point for every dollar spent online. This changes as you earn more points and enter higher tiers. *You will not earn points on the value any returned purchases, taxes, or shipping fees, nor can you redeem points using a gift card purchase. Note: Points can only be earned through online purchases. In-store purchases do not apply.
  • How do I know my Marshmallow Points level and balance?
    You can access your rewards level and points balance in the M&M Club dashboard in the members area under My Account.
  • How do I redeem my Marshmallow Points at checkout?
    To redeem your points at checkout, please select from the list of available rewards. You will only be able to select the rewards based on your point balance.
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